Privacy Policy

We may collect information you provide when you create an account, such as your name, phone number, email address, profile details, location, and account preferences.

When you request or provide a service, we collect the details needed to connect you with other users, including service descriptions, messages, ratings, reviews, and transaction-related information.

We also receive technical information such as device type, operating system, language, IP address, app version, and usage events needed to secure and improve the service.

We use information to provide, personalize, maintain, and secure Endak, including account management, service matching, communication, support, and fraud prevention.

We may use information to improve features, understand how the platform is used, send service-related notices, and provide marketing communications where permitted by law. You can opt out of promotional messages at any time.

Information may be shared with other users when needed to provide a requested service. We do not sell personal information.

We may share information with trusted service providers who process it on our behalf, or when required to comply with law, protect rights and safety, investigate abuse, or support a business transfer.

We retain information only for as long as needed for the purposes described here, legal obligations, dispute resolution, and legitimate business needs.

We use reasonable administrative, technical, and organizational safeguards. No online service can guarantee absolute security, so please protect your account credentials and notify support of suspected unauthorized use.

You may review or update available account information through the app, request account deletion, or contact us about your privacy rights and questions.

For privacy requests, contact support@endak.sa. We may need to verify your identity before completing a request.